Managing Google My Business Listing and managers

Posted on

Using Google My Business in a browser 

From a browser go to Google My Business sign in Page. Once signed in you will be taken to a page with the Businesses you are the owner or manager of.  

Google My Business List View

ListView

Fig 1: The list of business that you are owner or manager of.

Google My Business Card View

Card view is a graphic representation of all the business and I find is not the best place to start from.

CardView
Fig 2:This is Card View option of all businesses

Change from Card to List View

Pull Down Menu and View Options
Fig 5: Pull Down Menu and View Options

If you click on the 3 vertical dots(Fig 3)  a menu appears to review the business listing from Google Search, Google Maps, the Google+ Page, see the Dashboard, look at insights and manage and view reviews.

To switch between List View and Card View click Lines icon (Fig 4) Red Circle

Click to lines to List view
Fig 4: Click to lines to List view

Manage or Transfer Business listing Ownership

Figure 5: Click on the Listing name from the list view
Fig 6: Click on the Listing name from the list view

 Note: Google has made changes to the transfer ownership option when managing the managers on your pages.

Fig 6: Link to ask to have ownership transferred.
Fig 7: Link to ask to have ownership transferred.

The link to transfer ownership used to be on all Managers tabs. I have looked and the ONLY place I was able to find the option was to click on the name of the business in the List View see Fig 6. To transfer ownership the current owner needs

to add a manager and after 24 hours (information from Google) the new manager can request ownership. I expect Google will confirm with the original owner if they agree to the ownership transfer and the Manager requesting ownership will be made the owner and the current owner will become a manager who can remove themselves later if they choose. I have removed myself as a manager of a page once I have updated Profile, Cover and other information for clients.

 

Google My Business Listing Home

When you click on the Google My Business Icon (the Blue link to the left of the 3 vertical dots) in Fig 3. From the home page the tabs on the top are repeated in the graphic interface and in the body of the listing. You can Edit listing, View Insights, Reviews (manage and respond) and Manage Photos. 

Fig 7: Google My Business Home page for a business
Fig 8: Google My Business Home page for a business

Google Insights

When you click on Insights Google provides graphic representations. In Fig: 9 shows below 2 graphs of 4 are shown. In the Views section you can look at last 7, 30, 90 or all time views and what was viewed. In Click section you have the same 7, 30, 90 and all time click from the listing. Since many people use mobile devices and are able to make a call directly from their device phone calls and driving directions are tracked.

Fig 8: Insights Google My Business' Data Gold mine!
Fig 9: Insights, Google My Business’ a Data Gold mine!

 Call me at 905.929.3660 or email terry@terrybabij.com to begin our conversation

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.